Tour Receptionist

Holiday Inn Club Vacations•Branson, MO

28d•Onsite

About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. We need individuals who are passionate about life and bring those qualities to work every day. We are looking for someone who instills confidence, trust, and respect, encourages success, and builds relationships.

Requirements

Excellent computer and telephone skills.
Proficient in the use of the Internet, MS Word, PowerPoint, and Excel.
Strong commitment and execution of customer service skills.
Able to prioritize, organize, and delegate assignments with ease.
Strong work ethic.
Excellent verbal and written communication skills are essential for success.
Possesses well-developed judgment, interpersonal, and communication skills.
Attention to detail and analytical as well as creative approach to tasks.
Participates in proactive team efforts to achieve departmental and company goals.
Carries out any reasonable request by management.

Responsibilities

Performs all elements of the check-in and departure process for the designated sales and marketing department
Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
Prepare and distribute all departmental reporting upon management’s approval
Executes the gifting process for the designated sales and marketing areas