Tour Guide-5
About The Position
The Tour Guide-HWO (hours worked only) leads Primerica Field Representatives and other VIP’s through a tour of Primerica's campus and occasional off-site meeting related tours. The Tour Guide presents information pertaining to specific work areas that support the Sales Representatives' business interests. The role assists customers in the retail atmosphere, troubleshoots and corrects technical problems with tour equipment, and helps maintain displays used for tours. Tour Guides maintain in-depth knowledge of tour locations, including history, culture, and attractions, and highlighting points within the home office. Hourly rate: $15.00 Hours: Must be available to work 5 - 20 hours per week Shifts as early as 7:30am Mondays are required
Requirements
- Excellent verbal presentation and communication is essential.
- Flexible with excellent interpersonal skills
- Ability to communicate with all Field levels and quickly assess needs
- Some weekend and occasional weeknight work are required
- Excellent verbal communication skills
- Ability to speak to groups ranging from 25 - 200 people
- Ability to function well in a fast-paced, team-orientated environment
- Self-starter with the ability to handle high pressure situations
- Ability to stand and walk for long periods (stairs included) and lift items up to 50lbs
- High School Diploma or GED
- Basic PC skills
- Requires the ability to handle unexpected situations and the capability to manage long walks and lift loads over 50lbs.
- Fluency in relevant languages English and Spanish a plus.
Nice To Haves
- Bilingual (English/Spanish) skills are a plus
- Previous work experience in a retail atmosphere is a plus
- Prior tour guide or customer service experience advantageous.
- Prior knowledge of the company preferred
Responsibilities
- Leads Primerica Field Representatives and other VIP’s through a tour of Primerica's campus and occasional off-site meeting related tours.
- Presents information pertaining to specific work areas that support the Sales Representatives' business interests.
- Assists customers in the retail atmosphere
- Troubleshoots and corrects technical problems with tour equipment
- Helps maintain displays used for tours
- Maintains in-depth knowledge of tour locations, including history, culture, and attractions, and highlighting points within the home office.
Benefits
- Day one health, dental, and vision insurance
- 401(k) Plan with competitive employer match
- Vacation, sick, holiday and volunteer time off
- Life and disability insurance
- Flexible Spending Account & Health Savings Account
- Professional development
- Tuition reimbursement
- Company-sponsored social and philanthropy events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
