Tour Guide (SoFi Stadium)

ASM Global

79d • $20

About The Position

LEGENDS GLOBAL redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality. Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Requirements

• Have relevant customer service experience
• Must have excellent interpersonal skills
• Must be able to memorize and recite all tour script facts and information
• Ability to demonstrate a positive, team-oriented attitude
• Must be comfortable serving visitors of all backgrounds and ages
• Must be willing to be flexible with their schedule and daily assignments
• Must have internet access for scheduling purposes
• Ability to stand for long periods of time, walk long distances, use escalators and operate elevators

Nice To Haves

• Ticketmaster Host experience is a plus
• Bilingual skills are a plus
• Computer experience needed

Responsibilities

• Provide exceptional customer service to stadium visitors
• Welcome each visitor and serve them as they begin the tour
• Maintain a professional image and pleasant demeanor at all times
• Be knowledgeable about all parts of the stadium that are on the tour route and in the script
• Facilitate a group getting through the stadium in a safe and effective way
• Work with fellow team members to keep tour route monitored in an effective manner
• Know which tours are available on a day-to-day basis
• Communicate with teammates and supervisors via 2-way radio
• Ensure safety of all visitors

Benefits

• $20.00/hr

What This Job Offers

• Education Level: High school or GED