Tour Guide-Part Time

Molson Coors Brewing • Milwaukee, WI

355d

About The Position

In the role of Part-Time Tour Guide working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. You will conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus. You will engage with guests while delivering engaging and entertaining information about brewery operations and history. Successful candidates will consistently maintain and provide a safe customer experience adhering to all MCBC safety protocols. This position reports to the Tour Operations Supervisor.

Requirements

• Strong customer service skills.
• Ability to work in a diverse, team-oriented environment.
• Strong communication skills.
• Ability to handle moderate lifting and extended periods of standing/sitting.

Nice To Haves

• Love for challenges and ability to complete complex projects quickly.
• Ability to build relationships and collaborate to achieve desired outcomes.
• Accountability for results, acting with integrity and honoring commitments.
• Thirst for learning and helping others grow.

Responsibilities

• Utilize strong customer service skills to provide an inviting atmosphere for guests.
• Work well in a diverse, team-oriented environment with strong communication skills.
• Handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• Maintain strong organizational and time-management skills.

Benefits

• Care about our People and Planet with stretch goals around key priorities.
• Community involvement through charitable donations and building parks.
• On-site Pub, access to brand clothing and swag, top events, and free beer and beverages.
• Work within a fast-paced and innovative company with passionate colleagues.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Beverage and Tobacco Product Manufacturing
• Number of Employees: 5,001-10,000 employees