Tour Guide (FT)

National Geographic Society • Washington, DC

74d • $23

About The Position

The Museum of Exploration (MOE) Tour Guide is a dynamic individual that presents engaging guided tours to VIP's, donors, and the public. The Tour Guide is the face of the National Geographic Society and must embody the brand. Applicants must be extremely comfortable speaking in front of large groups of people and present accurate information about National Geographic and its history. This is a flexible role, and hours will vary. Weekend and Holiday work is required. We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture. The start date for this position is January 12th 2026.

Requirements

• Bachelor's degree preferred.
• 2 years of experience working with visitors and/or customers and at least 6 months of experience as a tour guide, museum educator, teacher, actor, or similar position.
• Experience as a tour guide for a museum or cultural institution strongly preferred.
• Spanish or ASL fluency is a plus.
• Excellent interpersonal and oral communication skills.
• Excellent public presentation skills and ability to engage groups and facilitate tours.
• Ability to learn and retain extensive amounts of information quickly.
• Team-oriented with a strong customer service mindset.
• Flexibility and positivity in dealing with new experiences and people.
• Enjoyment working with the public.
• Ability to react to change quickly and positively.

Responsibilities

• Serve as an interpretive guide for VIP's, donors, and the public as well as other groups ranging from 2- 40 people.
• Relates all current guided tour programs in engaging and informative ways, anticipating visitors' needs creating a comfortable and inclusive experience for all visitors.
• Answers questions about National Geographic, its work, mission, and history with enthusiasm and accuracy.
• Works as a member of the Visitor Experience Tours team, reporting to the Guided Tour Manager.
• Research and develop additional tour content to enrich the visitor experience.
• Assists in ensuring all tour content stays relevant and up to date.
• Welcomes continual learning and development, following current best practices in Museum interpretation.
• Performs other visitor experience related duties as needed to ensure all guests feel welcome.

Benefits

• Medical, dental, and vision insurance.
• Engaging and comprehensive wellness program.
• 401(k) retirement savings plan with matching contributions after 6 months of employment.
• Flexible paid time off benefits with up to 22 days of paid annual leave per calendar year.
• 10 days of sick leave.
• 12 paid holidays and a paid winter break between December 25 and 31.
• Paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits.
• Learning and development opportunities.
• Lifestyle Spending Account.
• Pet adoption assistance and insurance.
• Pre-tax transportation benefits with a generous employer subsidy.
• Employer-paid life insurance and disability benefit.
• A variety of National Geographic discounts and perks.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees