Tour Coordinator - Chicago - Future Opportunity
About The Position
This is for a future opportunity. While we are not hiring for this role at the moment, feel free to apply and our recruiting team will be in touch as positions open up. Behind every Redfin Agent is a team of talented real estate professionals whose number one goal is to deliver the best customer experience in real estate. These close-knit teams work with agents and other partners to ensure our customers are taken care of every step of the way, from the first home tour to closing day. Whether you're starting your career, need a change of pace, or love the organizational side of real estate, the Real Estate Support Team at Redfin could be your perfect opportunity. As a Redfin Tour Coordinator, you'll be on the front lines of customer service, coordinating with Redfin real estate agents and clients to schedule home showings for buyers. You'll play a vital role in helping buyers find the right home and ensuring that Redfin delivers the fastest, smoothest home touring experience available.
Requirements
- Customer service experience required, including using email and phone
- Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting
- Excellent attention to detail
- Comfortable with consistently updated technology and adapting to changes
- Commitment to delivering the best client experience in real estate
Responsibilities
- Take inbound requests to tour properties via email, phone, and the Redfin site and apps
- Coordinate with listing agents to confirm that properties are available for showing
- Coordinate with buyer's agents and clients to schedule and reschedule home showings
- Use online tools that allow you to track customer progress and share information across teams
Benefits
- Paid vacation, paid holidays, sick leave, and flex days
- 401(k)
- Career development: Comprehensive in-person and virtual training
- Support in obtaining a real estate license
- Opportunities to move into other roles at Redfin; 51% of our real estate managers and directors started in agent or support roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
