Tour Center Coordinator (Sales Assistant)

Shea Homes-posted 8 months ago
Full-time • Entry Level
Peoria, AZ
Construction of Buildings
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This individual will be responsible for the presentation & management of the Sales Office and Model Gallery plus the coordination of Sales Office administrative duties. This position is also responsible for coordinating all local marketing efforts and programs including but not limited to on site events, collateral and directional/community signage by working closely with the Regional Marketing Coordinator (RMC).

  • Confirm that all Sales Office facilities, equipment, and technology are fully functioning and clean at all times.
  • Ensure that the Sales Office stays neat and presentable throughout each day.
  • Merchandising in TC and model homes: displays, posters, free-standing brochures maintained in an organized and visually appealing way.
  • Receive and distribute mail (postal, interoffice and e-mail).
  • Ensure community collateral packets are available for disbursement to meet needs based on guest traffic.
  • Review and coding of marketing invoices are complete and submitted to Sales Manager for approval.
  • Screen, direct, and/or handle incoming calls correspondence, and e-mail to ensure that requests are handled effectively.
  • Distribute information to staff regarding policies, procedures, meeting schedules, etc.
  • Attend all sales meetings and monthly marketing meetings to keep abreast of current information and report on marketing activity.
  • Attend seminars and classes related to the sales and marketing.
  • Coordinate temporary off-site signage, including weekend bootlegs, directional, and permanent or municipal signs.
  • Coordinate permanent on-site signage, including monuments directionals, identifiers.
  • Coordinate with club team leaders on opportunities for joint marketing events.
  • Coordinate getting photos, videos and descriptions/post-reports on community events from Club staff to Social Media Partner.
  • Participate in initiation, development and approval of printed marketing materials.
  • Responsible for implementing and maintaining an inventory system for managing collateral needs.
  • Update and maintain information on company websites including model pricing.
  • Coordinate and execute an Ambassador program with select Members to enhance Guest experience.
  • Maintain relationships with Central Services Sales and Marketing Team, RMC, CSG, promotional product vendors.
  • Coordinate production of marketing materials and accessories.
  • Along with Sales Manager, maintain Sales & Marketing budget, complete monthly budget review.
  • Coordinate marketing focus groups and design reviews as needed.
  • Compile and report sales and marketing data for weekly and monthly reports.
  • Plan and execute effective marketing special events to attract traffic.
  • Assist with outbound calling campaigns.
  • Create and maintain Point filing systems and records for all marketing campaigns.
  • Work with vendors to ensure appropriate vendor contracts are set in place.
  • Coordinate the execution, scheduling and tracking of the Taste the Good Life program.
  • Bachelor's degree or equivalent combination of education and experience preferred.
  • Minimum three years' experience working with senior level management.
  • Demonstrated high level of proficiency in PC technology, and all MS Office applications.
  • Excellent written and verbal communications skills.
  • Ability to perform statistical analysis in a process improvement context.
  • Must possess a strong internal/external customer service orientation/commitment.
  • Excellent time management, organizational and follow-up skills.
  • Ability to manage competing priorities and assignments.
  • Previous experience in a continuous improvement environment.
  • Marketing and Event background preferred.
  • Knowledge of the home building and real estate industries.
  • Real Estate license a plus, but not required.
  • Weekend and Holiday hours required.
  • Full Time Employment
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