Total Rewards Specialist

CNG Holdings, Inc.

1d•Remote

About The Position

General Function / Summary: The Total Rewards Specialist is responsible for managing day to day aspects of health and welfare, 401(k), leave, and time off benefits and is responsible for playing a key role throughout the associate lifecycle delivering operational excellence and general HR support to the organization. Essential Duties: Benefit Activities: Administer benefit offerings to include general administration, communications, associate inquiries, vendor management, payroll processing, and compliance at federal, state, and local levels. Serve as subject matter expert for all health and welfare benefit programs in alignment and under the general direction and guidance of HR leadership and the legal department. Enforce benefit programs and policies in accordance with the applicable federal and state employment laws (ACA, ERISA, COBRA, HIPAA, etc.) and provide consultative guidance when regulations change to determine if changes are needed with our plan documents. Independently provide support to associates and vendors by recommending solutions to associate concerns to leadership. Assist with management and execution of Open Enrollment. Manage benefit payroll deductions, arrears balances, and retro processing to ensure that associates pay is processed accurately. Administer time away from work policies in accordance with applicable state and local regulations. Includes: jury duty, bereavement, sick time, paid time off. Manage all aspects of leave of absence policies and processes, including notification to associates, managers, and leave vendor; work with HR Business Partners and Legal to regularly review associates on leave and next step actions. Facilitate communication and time off for workers compensation claims. Work with vendor to ensure all necessary procedures are followed according to applicable federal and state laws. Track benefit plan compliance with all applicable regulations and manage compliance and government reporting. Respond to state unemployment inquiries and facilitate appeals as needed. Monitor and review tuition assistance program requests and reimbursements. Ensure necessary benefit vendor invoices are paid timely, as applicable. General Human Resources: Provide seamless and client-focused support to associates by reconciling questions and issues. Evaluate, prioritize, and provide solutions to HR requests. Perform associate and system audits to ensure exceptional data quality. Responsible for compliance related reporting as well as maintenance of policies and handbooks. Assist with the deployment of Workday system rollouts to the business and semi-annual releases. Proactively and independently identify and make recommendations for process improvement with HR processes. Build and maintain proactive partnerships with all internal and external client groups in order to identify and understand the business needs and offer solutions through creative, efficient, and effective thought processes, resources, and tools. Manage other assigned projects.

Requirements

Bachelors’ degree in Human Resources, Business Administration or other business-related field or equivalent experience
2+ years of experience in Human Resources
Comfortable working in a face-paced work environment
Strong verbal, written, and presentation skills
Excellent problem solving, collaboration, time management, and organization skills
Detail-oriented team player with ability to handle multiple projects and tasks
Ability to maintain confidentiality and professionalism when dealing with sensitive and confidential information; demonstrate a high level of integrity and trust
Highly motivated with a strong sense of orientation to quality, continuous improvement, and customer service
Results driven attitude and passionate about maintaining high standards
Knowledge of ACA, ERISA, COBRA, HIPAA, FMLA, and other health & welfare benefit regulations is strongly preferred
Proficient in Microsoft Office programs
Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused

Responsibilities

Administer benefit offerings to include general administration, communications, associate inquiries, vendor management, payroll processing, and compliance at federal, state, and local levels.
Serve as subject matter expert for all health and welfare benefit programs in alignment and under the general direction and guidance of HR leadership and the legal department.
Enforce benefit programs and policies in accordance with the applicable federal and state employment laws (ACA, ERISA, COBRA, HIPAA, etc.) and provide consultative guidance when regulations change to determine if changes are needed with our plan documents.
Independently provide support to associates and vendors by recommending solutions to associate concerns to leadership.
Assist with management and execution of Open Enrollment.
Manage benefit payroll deductions, arrears balances, and retro processing to ensure that associates pay is processed accurately.
Administer time away from work policies in accordance with applicable state and local regulations. Includes: jury duty, bereavement, sick time, paid time off.
Manage all aspects of leave of absence policies and processes, including notification to associates, managers, and leave vendor; work with HR Business Partners and Legal to regularly review associates on leave and next step actions.
Facilitate communication and time off for workers compensation claims.
Work with vendor to ensure all necessary procedures are followed according to applicable federal and state laws.
Track benefit plan compliance with all applicable regulations and manage compliance and government reporting.
Respond to state unemployment inquiries and facilitate appeals as needed.
Monitor and review tuition assistance program requests and reimbursements.
Ensure necessary benefit vendor invoices are paid timely, as applicable.
Provide seamless and client-focused support to associates by reconciling questions and issues.
Evaluate, prioritize, and provide solutions to HR requests.
Perform associate and system audits to ensure exceptional data quality.
Responsible for compliance related reporting as well as maintenance of policies and handbooks.
Assist with the deployment of Workday system rollouts to the business and semi-annual releases.
Proactively and independently identify and make recommendations for process improvement with HR processes.
Build and maintain proactive partnerships with all internal and external client groups in order to identify and understand the business needs and offer solutions through creative, efficient, and effective thought processes, resources, and tools.
Manage other assigned projects.