Total Rewards Program Manager

Wayfair-posted 9 months ago
Boston, MA
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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This hybrid position will be based in our Boston office Monday- Thursday, with Fridays remote. The Total Rewards team at Wayfair comprises Compensation and Benefits. Our plans are designed to help Wayfair attract and retain the talent our business verticals need to execute their objectives and contribute to our employee value proposition where our culture of empowerment and opportunity are front and center. We accomplish this by focusing on qualitative and quantitative data to deliver differentiated, cost-effective strategies, and equitable access, process, and outcomes. This role sits within the Corporate Compensation and Equity team, which is responsible for setting the global compensation strategy and managing equity and executive compensation strategy and administration. You will report directly to the Global Head of Corporate Compensation and Equity and play a key role in shaping the compensation landscape for our employees worldwide.

  • Analyze current Total Rewards processes (compensation and benefits) to identify opportunities for streamlining, automation, and improved efficiency.
  • Lead the implementation of process improvements, leveraging technology and data to create a seamless and user-friendly experience for employees and Talent teams.
  • Develop and maintain comprehensive documentation of Total Rewards processes and procedures.
  • Design and implement a tiered service delivery model for Total Rewards, ensuring efficient and effective support for employees and managers.
  • Develop process maps and knowledge management resources to facilitate tiered support.
  • Collaborate with HRIS and HR Shared Services to define service level agreements and optimize service delivery.
  • Strategically manage the planning and execution of compensation cycles in Workday, ensuring timely and accurate delivery.
  • Partner with Compensation and HRIS teams to drive process improvements and automation, enhancing efficiency and the overall experience.
  • Develop and maintain Total Rewards policies and procedures, driving alignment and consistency across the company.
  • Communicate policy updates and changes to stakeholders effectively.
  • Serve as the primary point of contact for Workday enhancements and configurations related to Total Rewards.
  • Partner with HRIS to gather requirements, implement system/data improvements, and enhance the user experience.
  • Build strong partnerships with key stakeholders across the organization, including Talent, Talent Acquisition, HR Shared Services, People Analytics, and Technology.
  • Develop and execute communication plans to effectively inform employees about Total Rewards programs, policies, and changes.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 7+ years of experience in Total Rewards, with a strong focus on program management, project management, process improvement, and HRIS systems.
  • Proven track record of successfully leading and implementing HR projects and initiatives.
  • Strong understanding of Total Rewards principles and best practices, particularly within compensation.
  • Experience working with Workday, including the Advanced Compensation module, and understand basic configuration and reporting capabilities.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels.
  • Experience with data analytics and reporting tools.
  • Working knowledge of AI and machine learning applications in HR.
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