Tort Claims Evaluator

State of Pennsylvania • Harrisburg, PA

393d • Remote

About The Position

As a Tort Claims Evaluator for the Department of General Services (DGS), you can take pride in working for a driven, dedicated team committed to responsible fiscal stewardship while also ensuring Pennsylvania citizens are properly assisted following an incident involving a Commonwealth agency. Whether interacting directly with customers who have been involved with a property damage or bodily injury claim, working closely with other commonwealth agencies to help them mitigate risks, or negotiating settlement amounts with attorneys and other insurance professionals, this position plays a key role in helping government operate efficiently, effectively, and safely, delivering exceptional value to all Pennsylvanians. If you are ready for a new professional journey, we want to meet you!

Requirements

• One year of experience as a Tort Claims Representative or Insurance Claims Evaluator 1; or
• Four years of technical experience in evaluating or processing claims, or interviewing consumers to collect or review financial, insurance, or personal information, and one year of professional experience as a third-party claims adjuster, examiner, or investigator; or
• One year of professional experience as a third-party claims adjuster, examiner, or investigator, and a bachelor's degree; or
• An equivalent combination of experience and training.
• Possess an active motor vehicle license.
• Meet the PA residency requirement.

Responsibilities

• Manage the insurance claim process for the Commonwealth.
• Review the initial claim and obtain detailed evidence.
• Conduct interviews with claimants or their representatives, witnesses, and other relevant parties.
• Request the aid of experts or consultants as necessary.
• Evaluate liability and damages.
• Negotiate settlements and subrogate at-fault parties.
• Evaluate Act 101 and Act 51 Line of Duty Death benefits claims.
• Promote inter-bureau relationships with automotive officers across the Commonwealth.

Benefits

• Multiple health plans including health coverage, vision, dental, and wellness programs.
• Competitive wages and multiple retirement and investment plan options.
• Generous paid leave benefits including paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays.
• Flexible work schedules and work-from-home opportunities.
• Opportunities for internal mobility and professional development.
• Employee-only discounts and rates on a variety of services and memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree