At Toolio, we’re on a mission to help retailers navigate the complex, competitive and ever-changing retail landscape so they can deliver what their customers want, when and where they want it. Merchandise planning is a key retail discipline that has been dominated by manual, error prone spreadsheets, and accurate inventory planning has never been more important. Toolio’s cloud-based merchandise planning platform was built to help the next-generation of retailers automate critical workflows, gain real-time insights, and make faster, data-driven merchandising decisions. Toolio is trusted by leading brands including Bombas, Rothy’s, Mack Weldon, and Chubbies. The Toolio Implementation Specialist guides customers throughout their onboarding to the Toolio platform. They collaborate closely with customers to understand their unique requirements, configure the solution to meet their needs, integrate Toolio with the customer's existing tech stack, validate all workflows, and manage the end-to-end implementation process. We are looking for a motivated team player who has retail and technical acumen, strong communication skills, an interest in problem solving, and a passion for helping others. This is a super exciting opportunity to gain hands-on experience at a retail tech startup, inform product and CS strategy, work closely with the founding team, and make an impact for our customers, who are some of the fastest growing retailers in the industry.