Tooling & Parts Specialist

Baker Hughes • TX

112d

About The Position

The Tooling & Parts Specialist is responsible for ensuring field teams and customers receive the right parts and calibrated tools on time, in full, and with clear communication. This role manages day-to-day parts order execution and owns the tooling lifecycle from calibration through return inspection. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-first mindset to support operational excellence.

Requirements

• 3+ years of experience in parts operations, tooling management, supply chain, or logistics
• Proficiency in ERP systems
• Strong organizational skills, attention to detail, and follow-through in a fast-paced environment
• Clear and professional communication skills with a customer-first mindset

Nice To Haves

• Familiarity with asset/CMMS or tooling-tracking systems
• Understanding of calibration concepts, documentation, and traceability
• Experience in industrial equipment, rotating machinery, or aftermarket service
• A ‘make things happen’ attitude with initiative to coordinate, expedite, and close the loop
• A continuous-improvement mindset to streamline processes
• Ownership and accountability to resolve open items
• A collaborative approach across field, quality, procurement, and operations teams

Responsibilities

• Processing customer parts orders in ERP systems, validating pricing, part numbers, and terms
• Confirming stock and alternates, aligning lead times, and mitigating backorders
• Submitting purchase order requests and tracking them through approval to receipt
• Maintaining master tooling inventory including ownership, location, status, and calibration due dates
• Sending tools for calibration and tracking certificates and compliance records
• Ordering new or replacement tools based on utilization, condition, and calibration outcomes
• Dispatching tooling kits to field teams with pick/ship documentation and handling notes
• Receiving and inspecting returned tools for functionality, damage, or missing items, and quarantining or repairing as needed
• Keeping storage areas 5S/audit-ready with full traceability
• Partnering with shipping and receiving teams to dispatch parts and tooling on schedule
• Tracking freight, confirming delivery, and escalating issues proactively
• Coordinating with suppliers and calibration labs on timelines and expediting when necessary
• Resolving purchase order and invoice discrepancies, and ensuring receipts and certificates are properly recorded
• Aligning with forecasting teams on stock planning and with field/service teams on tooling needs
• Providing clear order and tooling status updates to PMs and FSEs, and supporting lead-time reduction initiatives

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligibility to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees