Tool Service Technician

Hilti • Middletown, PA

84d

About The Position

Hilti North America is looking for a Tool Service Technician. This role is ideal for mechanically minded individuals whose problem-solving drives their motivation. You will be working with first-class Hilti tools, reading blueprints, diagnosing issues, replacing broken components, and restoring their performance to factory standards. The position is set in a climate-controlled environment, ensuring comfort year-round while you perform your tasks.

Requirements

• High School Diploma/GED or equivalent experience required.
• Experience in mechanical or electrical repairs.
• Experience using Windows applications is required.
• Ability to read blueprints.
• Assembling or equivalent experience required.
• Occasionally lift to 50 lbs.
• Stand for long periods and perform repetitive reaching, bending, and climbing.
• Must be able to stand for up to 8 hours daily while performing tool repairs at workstations.

Responsibilities

• Continuously build technical knowledge by reviewing repair manuals, schematics, and technical files.
• Diagnose issues and perform high-quality repairs using the right tools, systems, and corrective techniques.
• Use hand scanners to track tools through the automated repair process.
• Run functional and safety tests after every repair to ensure tools meet Hilti's high standards.
• Support inventory accuracy by picking the right parts, identifying shortages, and helping maintain optimal stock levels.
• Partner with Senior Technicians and sales teams to keep communication flowing and customers informed.
• Keep your workspace clean, organized, and efficient.
• Follow company policies and live out Hilti's values in everything you do.
• Take on additional tasks as assigned by your supervisor.

Benefits

• Ongoing training and lots of responsibility from the start.
• One-to-one career mentoring.
• Exciting opportunities domestically and internationally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees