Tool Repair Technician

Kyocera • Wilmington, NC

282d

About The Position

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. Do you have experience with repairing tools? Are you mechanically inclined and enjoy fixing equipment? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company? If so, we are looking for you to join our exceptional team as a Tool Repair Technician in Wilmington, NC.

Requirements

• Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred
• Experience in the construction or industrial supply industry is helpful
• Strong mechanical skills/abilities required
• Customer service oriented
• Strong organizational skills and attention to detail
• Quick learner and able to retain knowledge
• Basic computer skills
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• High school diploma or equivalent

Responsibilities

• Troubleshoot and repair of nail guns and staple guns and other small air compressors for customers
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Regularly complete customer orders
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solve with sales team to determine best resolution to customer issues
• Interact with customers providing the highest levels of service and productivity.

Benefits

• Health, Dental and Vision
• Opportunity to enroll in our 401k program with Discretionary Match
• Paid time off

What This Job Offers

• Industry: Machinery Manufacturing
• Education Level: High school or GED