Tomball Connect Demo - Selling Demo Rep - Part-Time

H-E-B-posted 8 months ago
Tomball, TX
Food and Beverage Retailers
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H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

  • Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty.
  • Creates an atmosphere of celebration by participating in total store events.
  • Engages Customers with enthusiasm, sharing product knowledge, samples, and savings/value information; finds opportunities to surprise and delight Customers.
  • Provides excellent customer service; answers product-related questions; helps Customers locate merchandise.
  • Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event.
  • Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement.
  • Prepares, stages, executes, and closes events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
  • Prepares products for use in demonstrations/samplings.
  • Reviews daily sales reports; understands success metrics.
  • Ensures compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily.
  • Attends required food safety and related trainings.
  • Maintains a professional, clean, healthy, and safe work environment.
  • Cleans up workstation area; assists other sales Partners as needed.
  • Minimum age 18 (mandatory).
  • Experience in sales or customer service.
  • Experience in product demonstration (preferred).
  • Knowledge of sales or product demonstration (preferred).
  • Strong communication and interpersonal skills.
  • Strong customer service skills.
  • Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns.
  • Ability to read and interpret documents.
  • Ability to manage multiple priorities and shift focus between projects.
  • Ability and willingness to work flexible hours.
  • A passion for customer service and hospitality.
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