Toll Systems Manager

Ferrovial•Manassas, VA

About The Position

The Toll Systems Manager will be a self-driven, technically savvy individual with the ability to build and lead effective and capable teams. The Toll Systems Manager is responsible for roadway technology systems from design through operation and maintenance on the tolling project in accordance with all requirements outlined in the Comprehensive Agreement (CA). They will participate in managing and directing contractors to meet these requirements while ensuring the project is implemented on schedule, within budget, and with an optimal design. The scope of the field systems for this role includes the Toll Collection System, Intelligent Transportation System, and Network Communications System.

Requirements

Master’s degree in IT, Computer Science, Electrical Engineering, Industrial Engineering or a related field, the degree may be substituted by experience above the stated requirements
5+ years of relevant prior technology implementation or management experience
Effectively oversee, manage and delegate a team of approx. 1-5 analysts
Effectively manage tasks, deadlines, and individuals through vendor contracts
Ability to interact with colleagues in a self-managed team structure
Must be able to multitask, problem solve and implement innovative processes within a fast-paced environment
Strong knowledge of IT network communications and systems
Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and PowerPoint and other PC based programs

Nice To Haves

Experience with hands-on implementation of telecommunications or other technological systems preferred but not required.
Project management experience with coordination of teams or field crews in a technology environment preferred

Responsibilities

Responsible for design, operation and maintenance of field systems (Toll Collection System, Intelligent Transportation System, and Network Communications System) with all related roadway design components according to CA requirements.
Manage the different contractors in the monitoring, development, and operations of all roadside systems and applications.
Coordinate and collaborate with Toll Operations to manage the integration with the back-end Tolling Systems with roadside components, ensuring their logical, functional and technical alignment.
Review, evaluate and approve all documentation (including requirements, functional designs, use cases, and test plans, etc.) to ensure compliance with all requirements and identify operational improvements and contractual non-compliance items
Review, evaluate and approve all test cases and test results to ensure compliance with all operational, technical, performance and CA requirements, participating in Factory Testing, Integration Testing, User Acceptance Testing, Performance Testing, and any other defined testing
Prepare and present reports on project progress and milestones, project risks and outstanding project tasks to empower senior management in decision making and risk management
Identify the need for, develop, evaluate, and negotiate change requests to optimize the efficiency and costs of the overall project
Assist in maintaining field systems by preparing, implementing and ensuring the correct execution of the Operation and Maintenance plan and all necessary procedures to ensure all operational requirements (including performance and CA requirements) are adequately met on an ongoing basis
Manage the personnel assigned to operations and maintenance of toll systems (i.e. Field System Analysts). This includes resource management including assigning and tracking work activities and schedules, and delegating tasks
Ensure all assigned personnel have received all required training to carry out their responsibilities, including health and safety training and updates
Assist the Field Systems manager in creating procedures and technical documentation for managing roadside equipment.
Perform a cost-benefit analysis of alternatives for the operation and maintenance of the field systems.
Assist the Field Systems Manager with the procurement of the services outside of the scope of those provided by the field technicians
Available on-call as needed to coordinate the repair of field systems and communications failures according to the CA requirements
Monitor the performance of the field systems for compliance with performance requirements, the CA, and operational procedures, and coordinate with providers and/or internal resources for preventative and/or corrective measures to meet requirements.
Prepare and present reports relating to field systems operations and maintenance as required by internal departments and VDOT.
Performs other job-related duties as assigned.