Toll Operations Assistant Area Manager

ITR Concession Co LLC•Angola, IN

14d

About The Position

Incumbent provides daily operational assistance to include the supervision of toll collectors, toll agents and toll supervision while managing the revenue collection process.

Requirements

High school diploma/ GED
Must have proven organization skills and multi-tasking abilities
Previous scheduling experience
Must possess effective communication skills both written and orally
Must possess the knowledge and skill necessary to effectively perform on the job training for new hires
Knowledge and experience in Microsoft Word, Excel, and Outlook
Must possess and maintain a valid driver’s license

Nice To Haves

Associate degree in business or related field
3-5 years past supervision experience

Responsibilities

Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety trainings and completes all compliance trainings as required by ITRCC.
Uphold ITRCC’s core values: Community, Actions, Reliability, Excellence and Safety (CARES).
Provides Traffic management/operations management/customer service.
Employee supervision.
Performs Administrative duties (scheduling/payroll/queue/disciplinary/interviews/performance reviews).
Conducts = training and development and ensures learning management system compliance.
Provide coverage of operations when the Toll Operations Area Manager is absent.
Utilize company vehicles and assist in maintenance schedule and regular inspections of vehicle conditions.
Aids aid in emergency situations.
Assist in various projects at designated plazas.
Monitors operation and condition of ITRCC property.
Monitors priority services channel, traffic, and revenue management during non-peak traffic times, major holidays, special events, and unexpected events.
Provides good radio usage and communications.
Travel frequently across the road.
All other duties as assigned.