Toll Collector

TransCore

4d • $21 • Onsite

About The Position

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full time Toll
Collector to join our team in Gig Harbor, Washington.

Job Summary: The Toll Collector is responsible for collecting tolls from drivers
passing through toll booths on roads, bridges, or tunnels, by verifying their
payment method, accepting cash or electronic tolls, and ensuring accurate fare
collection while providing basic customer service to motorists.

This position is staffed 24 hours per day / 7 days per week, and could be
required to work any shift, including graveyard.

Requirements

• High school diploma or general education degree (GED) required
• Experience in cash handling and cash close out/reconciliation procedures
• Knowledge and experience in traffic safety

Nice To Haves

• Experience in customer service

Responsibilities

• Comply with all toll collection policies, procedures, and related guidelines as outlined in applicable documents or manuals.
• Accurately calculate and collect tolls from drivers using cash, credit/debit, electronic toll tags, and making change as needed.
• Answer driver questions regarding toll rates, routes, and provide basic travel information.
• Maintain a secure cash drawer, accurately balancing transactions at the end of each shift.
• Operate all toll booth equipment including toll system equipment, signage, HVAC and lane closing equipment.
• Report any accidents, vehicle breakdowns, or toll system malfunctions to relevant authorities.
• Keep the toll booth area clean and organized, ensuring proper signage and visibility.
• Contact the Toll Supervisor when customers don’t cooperate with payment policies, customers or their passengers act suspiciously, or their vehicles arouse suspicion.
• Adhere to PCI-DSS position requirements as identified.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees