Tobacco Retail License Compliance Specialist (Compliance Specialist 3)

State of Oregon • Portland, OR

378d • $5,842 - $8,967

About The Position

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Promotion and Chronic Disease Prevention Section is recruiting for a Tobacco Retail License Compliance Specialist 3 (CS3) that will provide compliance, consultation, technical assistance, and evaluation services for the Oregon Health Authority's program. The position verifies that registered tobacco retailers are meeting program requirements as stipulated by federal regulations, state statute, administrative rules, and interpretive guidelines. This includes planning and completing inspections at registered tobacco and inhalant delivery system retailers, overseeing Young Adult Inspectors, collaborating with state and local officials, and contributing to continuous quality improvement processes for the Tobacco Retail License program. OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030. The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA's work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone. This is a full-time, permanent position and is represented by a union, SEIU Human Services.

Requirements

• Five years' experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
• A Bachelor's Degree in Business or Public Administration AND two years of the specified experience.

Nice To Haves

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
• A valid driver's license with a good driving record.
• Proficiency in skillful communication, both written and oral, and the principles of documentation.
• Knowledgeable about national and state tobacco retail license laws and regulations.
• The ability to solve complex problems within the limitations of federal law and regulations, and state statute and rule.
• Experience providing mentorship and career development for young adults, especially those with challenging life circumstances.
• Ability to perform research independently, analyze and interpret information to resolve problems and complaints and make independent decisions based on in-depth professional experience.
• The ability to deal with challenging persons, to deescalate concerns and resolve complaints.
• Experience with conflict resolution and de-escalation techniques.
• Skilled in the use of electronic information systems, personal computers, mainstream office software (word processing, database management and presentation preparation), the Internet and e-mail.
• Technology skills set to keep all data secure whether working onsite or remotely.

Responsibilities

• Plan and conduct tobacco retail educational visits and compliance inspections at tobacco retail outlets.
• Work with regulated retailers to solve problems and mediate disputes in issues of compliance.
• Assure inspections follow standards, procedures, and protocols for various federal, state, and local retail tobacco laws and rules, including coordinating inspections performed by Local Public Health Authorities.
• Interpret relevant laws and regulations and participate in controversial and complex regulatory decisions.
• Assure safety of self and Young Adult Inspectors in tense situations through conflict resolution and de-escalation techniques.
• Implement measures and program quality improvement initiatives to improve retail enforcement processes as tobacco retail enforcement laws and rules change.
• Maintain and update tobacco retail license data systems with inspection outcomes and ensure current information is correct.
• Prepare necessary documentation and represent agency in contested case hearings related to enforcement actions.
• Coordinate regulatory actions with Department of Revenue and Department of Justice.

Benefits

• Exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
• 11 paid holidays each year.
• 3 additional paid 'Personal Business Days' each year.
• 8 hours of paid sick leave accumulated every month.
• Progressive vacation leave accrual with increases every 5 years.
• Pension and retirement programs.
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees