TO Mgr, Sales-Resorts

Hilton Grand VacationsMyrtle Beach, SC
5d

About The Position

Are you a results-driven leader with a passion for coaching and inspiring sales teams? Join us as a Frontline TO and help drive success in a dynamic, fast-paced environment. We offer a vibrant workplace, industry-leading compensation, a generous vacation plan, and a flexible work schedule.

Requirements

  • Proven leadership in sales, with the ability to mentor and develop a high-performing team.
  • Strong communication skills, both verbal and written.
  • A passion for inspiring team members and delivering exceptional guest experiences.
  • Ability to analyze performance metrics and implement strategies for improvement.

Responsibilities

  • Close Sales & Oversee Documentation: Assist sales representatives in closing deals and ensure accurate preparation of necessary documentation.
  • Optimize Performance: Manage the sales line to meet or exceed operating budget targets and uphold Bluegreen’s minimum performance standards.
  • Conduct Presentations: Step in to conduct sales presentations as needed to maintain smooth prospect flow.
  • Training & Development: Hold at least one weekly training session to enhance team skills, using the curriculum approved by the Director of Sales.
  • Monitor Metrics: Ensure team performance meets or exceeds standards for VPG, sampler sales, referrals, Medallia scores, and other key metrics.
  • Maintain Accountability: Have necessary tough conversations and issue disciplinary actions when required to maintain team standards.
  • Evaluate and guide team members to maintain high performance and serve as exemplary representatives of HGV.
  • Attend and conduct site meetings and training sessions as directed.
  • Conduct refresher training for team members who fall below minimum performance standards.
  • Present pricing, financing, and incentives to prospective guests and make final decisions to close sales.

Benefits

  • Comprehensive Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and tuition reimbursement.
  • Work-Life Balance: Enjoy a flexible schedule in a supportive environment.
  • Career Growth: Opportunities for advancement in a promote-from-within culture.
  • Recognition: Celebrate your success with performance-based incentives and rewards.
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