To-Go

Texas Roadhouse • Tracy, CA

395d • $33,280 - $33,280

About The Position

The To-Go Roadie at Texas Roadhouse plays a crucial role in supporting carry-out operations, ensuring that guests receive the same high standards of food quality and service as dine-in customers. This position emphasizes teamwork, organization, and customer service, making it essential for creating a legendary experience for To-Go guests.

Requirements

• Ability to provide excellent customer service
• Strong communication skills
• Basic math skills for handling transactions
• Ability to work in a fast-paced environment
• Knowledge of food safety and sanitation practices

Nice To Haves

• Previous experience in a restaurant or customer service role
• Familiarity with point of sale (POS) systems
• Ability to work flexible hours

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed