TN DCS Case Management Assistant - Knox County

TN DEPARTMENT OF CHILDREN's SERVICES - CUMBERLAND COUNTY • Knoxville, TN

398d • $42,120 - $42,120

About The Position

The Case Management Assistant position at the Tennessee Department of Children's Services involves providing administrative support in case management functions. This entry-level role requires the ability to work independently and manage a considerable workload while assisting with various tasks related to child welfare and family services.

Requirements

• High school diploma or GED.
• At least 24 hours (two semesters) of post-secondary education or equivalent full-time work experience in a case management related role or working with children.
• Must be at least twenty-one (21) years of age.
• Possess a valid driver's license prior to and during employment.
• Good moral character as determined by investigation.
• Completion of a criminal history disclosure form.
• No felony convictions.
• Ability to release all records involving criminal history to the appointing authority.
• Fingerprint sample for a criminal history records check.
• Pass a pre-employment screening test for illegal drugs or certify no illegal substance use in the past twelve months.
• Complete a pre-employment physical.

Responsibilities

• Providing administrative case management support including scheduling appointments and entering case documentation.
• Scribing for meetings, including Child and Family Team Meetings (CFTM).
• Coordinating and completing diligent searches for relatives.
• Coordinating information for distribution of perpetrator notification letters.
• Assisting with transporting youth and families to medical appointments, school, court, etc. as a secondary rider.
• Assisting with providing supervision for parent/child or sibling visitation and supervision of youth in transitional settings as a secondary supervisor of the visit.
• Interacting with community partners and service providers in coordination with case managers and other DCS staff.
• Performing data entry of non-direct child abuse referrals from web, fax or emails.
• Completing database searches, criminal background checks, NCIS criminal records checks and TIES system checks.
• Coordinating notification of staff for emergency referrals.
• Participating in required trainings on TFACTS and de-escalation techniques.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED