Previous Customer Service Wanted
About The Position
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job
Requirements
- 2+ years of full-time work experience
- Strong communication skills
- A kind, composed, and positive attitude
- A passion for helping people feel seen, heard, and valued
- Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
- Is naturally empathetic, calm, and uplifting
- Communicates clearly and professionally
- Is reliable, growth-oriented, and receptive to feedback
- Wants to be part of something bigger than a job
Responsibilities
- Work one-on-one with patients during treatment sessions
- Operate and monitor our high-tech TMS therapy machine
- Use tools like gratitude, journaling, and goal-setting to encourage patient growth
- Track and document progress to share with medical staff
- Be a steady, supportive presence throughout each patient’s care journey
Benefits
- 90% employer-paid medical, dental & vision
- 10 PTO days (15 after 1 year) + 10 paid holidays
- 401(k) retirement plan
- Rapid internal promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
