Previous Customer Service Wanted

Serenity Mental Health CentersColorado Springs, CO
78d$25 - $27Onsite

About The Position

Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don’t Have Healthcare Experience? We’ll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩‍⚕️ Your Role as a TMS Technician As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. 💡 About Serenity Healthcare We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today – Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. 🌱 What We’re Looking For You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You’ll Love Working at Serenity ✔ Fulfillment – Help people take back their lives ✔ Career growth – We promote from within as we expand nationwide ✔ Supportive culture – You’ll be valued for who you are and how you care

Requirements

  • 2+ years of full-time work experience
  • Strong communication skills
  • A kind, composed, and positive attitude
  • A passion for helping people feel seen, heard, and valued
  • Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
  • Is naturally empathetic, calm, and uplifting
  • Communicates clearly and professionally
  • Is reliable, growth-oriented, and receptive to feedback
  • Wants to be part of something bigger than a job

Responsibilities

  • Work one-on-one with patients during treatment sessions
  • Operate and monitor our high-tech TMS therapy machine
  • Use tools like gratitude, journaling, and goal-setting to encourage patient growth
  • Track and document progress to share with medical staff
  • Be a steady, supportive presence throughout each patient’s care journey

Benefits

  • 90% employer-paid medical, dental & vision
  • 10 PTO days (15 after 1 year) + 10 paid holidays
  • 401(k) retirement plan
  • Rapid internal promotion opportunities
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