TMS Technician

Discovery Behavioral Health•Grapevine, TX

20h•Onsite

About The Position

At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness. Position Summary: This position offers an opportunity to provide excellent patient care and customer service with a breakthrough treatment modality for the treatment of depression. As a TMS Technician you will administer in-office therapeutic treatments under the direction of a treating physician. In addition to managing clinical services, you will interact regularly with patients with a focus on customer service and administrative support. Looking for a candidate with great interpersonal skills, empathy, and a team player.

Requirements

Excellent customer service
Basic life support certification and first aid.
Effective communication skills
Contribute to a positive work environment
Act courteously and with tact in dealing with patients, visitors, and the public
Proficient working within medical practice software system
Ability to Maintain patient confidentiality
Maintain a high degree of accuracy regarding all details
Physically able to walk, stand, stoop, and bend, with Visual and auditory dexterity
Proficient in Microsoft Office with exposure to some data management software experience
HS Diploma Required
Familiarity with clinical scheduling and insurance principles
As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

Nice To Haves

One or more years of related experience in a healthcare setting, preferred

Responsibilities

Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively
Address any patient’s medical conditions or symptoms
Responsible for operating a medical/mechanical device
Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services
Check in or check-out patients, verifies demographics with each clinic visit
Verify/collect payments for all patient check-in
Answers telephones on a timely basis and takes messages/schedules appointments as necessary
Explain and administer patient treatment procedures
Utilize patient scheduling software
Monitor a patient for medical symptoms
Provide medical intervention in an emergency situation
Support clinic patient satisfaction process
Follow established treatment and office procedures
Perform other duties as assigned by TMS Coordinator and Office Manager