TMS Technician - Laguna Hills
About The Position
At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness. Position Summary: This position offers an opportunity to provide excellent patient care and customer service with a breakthrough treatment modality for the treatment of depression. As a TMS Technician you will administer in-office therapeutic treatments under the direction of a treating physician. In addition to managing clinical services, you will interact regularly with patients with a focus on customer service and administrative support. Looking for a candidate with great interpersonal skills, empathy, and a team player.
Requirements
- Excellent customer service
- Basic life support certification and first aid.
- Effective communication skills
- Contribute to a positive work environment
- Act courteously and with tact in dealing with patients, visitors, and the public
- Proficient working within medical practice software system
- Ability to Maintain patient confidentiality
- Maintain a high degree of accuracy regarding all details
- Physically able to walk, stand, stoop, and bend, with Visual and auditory dexterity
- Proficient in Microsoft Office with exposure to some data management software experience
- HS Diploma Required
- Familiarity with clinical scheduling and insurance principles
- One or more years of related experience in a healthcare setting, preferred
Responsibilities
- Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively
- Address any patient’s medical conditions or symptoms
- Responsible for operating a medical/mechanical device
- Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services
- Check in or check-out patients, verifies demographics with each clinic visit
- Verify/collect payments for all patient check-in
- Answers telephones on a timely basis and takes messages/schedules appointments as necessary
- Explain and administer patient treatment procedures
- Utilize patient scheduling software
- Monitor a patient for medical symptoms
- Provide medical intervention in an emergency situation
- Support clinic patient satisfaction process
- Follow established treatment and office procedures
- Perform other duties as assigned by TMS Coordinator and Office Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
