Previous Customer Service Wanted

Serenity Mental Health Centers•Goodyear, AZ

1d•Onsite

About The Position

Are you great with people and ready for work that actually matters? At Serenity Healthcare , we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection . If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. We provide full, paid training and national certification. As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion.

Requirements

2+ years of full-time work experience
Strong communication skills
A kind, composed, and positive attitude
A passion for helping people feel seen, heard, and valued
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable , growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job

Responsibilities

Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient’s care journey