About the position
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance TMS Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance handling.
Responsibilities
- Conduct end-to-end Transaction Monitoring investigations for customers that may lead to drafting and filing a SAR.
- Work extensively with functional leaders in the Financial Crime Risk Service line and support functions.
- Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs.
- Investigate automated alerts from transaction monitoring systems and referrals from law enforcement requests.
- Analyze transaction activity and KYC information and conduct due diligence research in support of investigations.
- Document investigations in written narratives.
- Decide whether activity warrants escalation for additional review and recommend whether activity appears suspicious.
- Incorporate feedback from Quality Assurance Team.
- Maintain detailed documentation to demonstrate compliance with regulations and internal policies.
- Remain current with industry standards and developments in KYC, BSA/AML, and OFAC.
Requirements
- Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry.
- Relevant experience in SAR narrative drafting and filing.
- Strong interpersonal, analytical, and communication (verbal and written) skills.
- Experience working with Google Sheet, Google Doc, Excel, Word.
- Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment.
- Organized with a high level of attention to detail.
Nice-to-haves
- Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE).
- Experience in project management, analytics, or vendor management.
- Advanced degree in business, finance, or customer experience (CX).
- Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.
- Experience collaborating with external outsource business partners.
Benefits
- Target annual salary: $85,850 USD.
- Target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
