VN-US10-2026-028 TLP Repayment Associate
About The Position
IOM provides comprehensive support to the USRAP, including case processing, migration health assessments, cultural orientation training, organized transportation, and administration of the travel loan and collections program. The Department of Mobility Pathways and Inclusion (MPI), through the Resettlement and Movement Management Division (RMM), holds organizational responsibility for providing direction, oversight, and guidance to IOM’s worldwide support for all resettlement programs. Under the direct supervision of the Senior TLP Associate and the overall supervision of the Head of USRAP TLP, the incumbent is responsible for contacting TLP Participants ("migrants holding TLP accounts") for all matters related to any outstanding debt or paid in full loan, guided by IOM’s principles, while following applicable federal, state, and regulatory guidelines and laws.
Requirements
- Fluency in English is required (oral and written).
- Fluency in one (or more) of the following language is a requirement: Spanish (Distinctive Advantage), Kinyarwanda (Advantage), Rohingya/Burmese (Advantage), Tigrinya (Advantage), Somali (Advantage)
Nice To Haves
- Fluency in Spanish
- Fluency in Kinyarwanda
- Fluency in Rohingya/Burmese
- Fluency in Tigrinya
- Fluency in Somali
Responsibilities
- contacting TLP Participants for all matters related to any outstanding debt or paid in full loan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
