TL, Support (Team Lead, Product Applications Support) - Remote
Pointright•Pittsburgh, PA
404d•Remote
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About The Position
The Team Lead, Support is responsible for leading a team to deliver exceptional client experiences through various communication channels. This role involves hiring, training, mentoring, and coaching team members, as well as participating in direct client communications and managing escalated cases. The Team Lead will also assist in strategic planning and project management to enhance service delivery.
