Title & Tag Agent

Northeast Title & Tag Inc•Mount Pocono, PA

3d•$16 - $18

About The Position

Northeast Title & Tag is a family-owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 15+ locations and growing, we’re proud to offer a supportive and team-oriented environment where employees are encouraged to learn, grow, and build long-term careers. As part of Team Thompson, our Title & Tag Agents are more than just clerks — they’re knowledgeable professionals who guide our customers through DMV processes and paperwork with patience and precision. If you enjoy helping people, love learning new things, and want to grow with a company that values its team, this is the opportunity for you. Join a company built on over 50 years of family legacy, innovation, and exceptional service. At Northeast Title & Tag, we offer competitive pay, performance-based bonuses, paid time off, and paid travel. Enjoy a supportive, team-focused work environment with career growth opportunities. Our comprehensive benefits include health, vision, dental, life insurance, and a 401(k) with matching. As part of Team Thompson, you’ll be joining a company that values its employees like family, embraces innovation, and continues to evolve while staying true to its roots. Be part of a fun, dynamic team where history, community, and opportunity come together!

Requirements

1+ year of customer service experience
Valid driver’s license
Must be able to pass a background check
Ability to obtain Notary Public certification within 90 days of hire
Friendly, reliable, and eager to learn
Able to handle customer interactions with professionalism and empathy
Detail-oriented and organized — you enjoy checking boxes and getting things right the first time
Comfortable working with computers and handling paperwork
Ready to grow with a company that invests in its people

Nice To Haves

Prior experience in a customer service, dealership, notary, or DMV-related role
Notary Public certification
Bilingual or multilingual

Responsibilities

Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and more
Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations
Communicate clearly and kindly with customers — both in person and over the phone
Maintain organized records and files in accordance with company and state guidelines
Operate point-of-sale systems and process customer payments
Deliver excellent service in a fast-paced office environment, where multitasking is a must