Title Specialist

TEKsystems • Kansas City, MO

4d • $21 - $21 • Onsite

About The Position

We are seeking a detail-oriented Title Specialist to support daily operations related to vehicle title processing. This role is ideal for someone with strong organizational skills, experience handling title issues, and the ability to communicate effectively with internal teams, customers, and external agencies.

Requirements

• 1+ years of experience in vehicle title processing or similar automotive administrative functions.
• Proven ability to resolve title issues by coordinating with agencies, customers, or lienholders.
• Strong written and verbal communication skills.
• Experience in automotive customer service or supporting title operations for buying dealers.
• Ability to troubleshoot and resolve end-user issues efficiently.

Responsibilities

• Manage incoming title issues via email, text, and phone, ensuring timely and thorough responses.
• Take full ownership of title discrepancies—resolving independently or escalating when needed.
• Process and verify vehicle titles from multiple states with a focus on accuracy and marketability.
• Receive and organize incoming packages from UPS, FedEx, and USPS.
• Distribute titles to the appropriate internal departments.
• Review and validate title documentation.
• Create documents required for title marketability.
• Sort titles by VIN to ensure accurate distribution to buyers.
• Upload verified titles into internal systems.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed