Title Specialist

Copart•Dallas, TX

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The DMV Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the DMV Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer's needs. In addition, the DMV Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines. The DMV Specialist will be the face of the company through face to face and vocal interactions with all levels of customers which range from the public to high level managers of organizations.

Requirements

HS diploma
1 - 2 years' vehicle title processing
Computer proficiency (MS Office Word / Suite)
Typing speed 45 words per minute

Nice To Haves

Title knowledge of local and surrounding states is preferred.
Must be able to work overtime schedule as needed
Notary license preferred
Bilingual a plus

Responsibilities

Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines
Provide excellent customer service to all internal and external customers
Process, notarize, and complete vehicle titles in accordance with state guidelines
Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
Communicate with customers via email or verbally to handle title issues daily
Build relationship and develop professional rapport with DMV and sellers
Maintain title bin filing as necessary
Performs other duties as assigned