Title Specialist

TEKsystems • Kansas City, MO

6d • $21 - $21 • Onsite

About The Position

We are seeking a Title Specialist to join our team. This role involves managing vehicle title processing and resolving title-related issues across multiple states. The ideal candidate will have strong attention to detail and excellent communication skills.

Requirements

• Minimum 1 year of experience in vehicle title processing.
• Proven track record of handling title-related responsibilities.
• Strong organizational and problem-solving skills.
• Ability to work onsite Monday–Friday, 8 AM–5 PM.
• Must pay for parking and tram service ($80–90/month).

Nice To Haves

• 1+ years of experience in vehicle title processing and issue resolution.
• Strong communication skills (written and verbal).
• Experience contacting agencies, customers, or lienholders to resolve title issues.
• Automotive-related customer service experience.
• Ability to troubleshoot and resolve end-user issues.

Responsibilities

• Handle incoming title issues via email, text, and phone calls, ensuring timely and accurate responses.
• Take ownership of title issues, resolving them or escalating as needed.
• Process and review vehicle titles for accuracy and marketability.
• Receive and distribute packages from UPS, FedEx, and USPS.
• Sort titles by VIN and send to the correct buyer.
• Create documents to ensure title marketability.
• Upload verified titles into the system.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees