Title Specialist II
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About The Position
The Title Specialist II position at Cox Automotive involves processing and reassigning titles for vehicles sold by the auction. The role requires examining vehicle titles for accuracy and conformity to specified requirements, verifying acceptance of the title in the state for which it is filed, and confirming accurate title VIN numbers, odometer readings, and the release of liens. The specialist will also determine the negotiability of title documents, assess for potential fraud, and report any discrepancies. Interaction with customers, dealers, and regulatory agencies is essential for resolving titling issues, and the specialist will work with management to negotiate price adjustments when necessary. Maintaining knowledge of current DMV laws and regulations is crucial, as is providing quality customer service through various communication channels. The role includes basic data entry, running and auditing reports, assisting with title audits, and taking client phone calls related to front office issues. Safety commitment is emphasized, and overtime may be required as business needs dictate.
