Title Operations and Safety Manager

Mv TransportationLos Angeles, CA
319d$68,000 - $78,640

About The Position

MV Transportation is seeking an Operations and Safety Manager to provide support, leadership and direction to assigned operations. The role involves managing training programs, ensuring compliance with safety regulations, and maintaining a positive work environment.

Requirements

  • High School diploma or equivalent.
  • Certifications according to local contract requirements.
  • Previous passenger transportation in current project or similar environment required.
  • Excellent safety and service record.
  • Knowledge of local training program and local operations.
  • Familiarization with service area.
  • Knowledge of project specific vehicles, components, and data/communications systems.
  • Knowledge of State and Federal regulations and corporate safety programs and policies.
  • Ability to read, write and speak English.
  • Ability to communicate effectively and work with all departments.
  • Ability to work independently and objectively.
  • Strong organizational skills.
  • Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff.
  • Familiar with windows-based computer operating systems and Microsoft Office packages.
  • Strong analytical skills.

Nice To Haves

  • Previous training and supervisory experience preferred but not required.

Responsibilities

  • Recruit and screen potential new hire operator candidates to be placed into training ensuring that efforts meet the staffing needs of the project.
  • Manage new hire and veteran operator training programs to ensure that all operators receive the minimum initial training and that all employees receive required annual and ongoing training.
  • Community outreach to identify potential new hire candidates as well as the most appropriate recruiting sources.
  • Provide and/or manage classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation.
  • Provide and/or manage monthly or annual ongoing/refresher training in topics relevant to the service and service area.
  • Respond to and/or provide for trained staff response to operator accidents and incidents, ensuring appropriate collection of information, documentation of events, and reporting per company and client policy.
  • Review all vehicular, passenger and employee accidents/incidents for determination of cause and preventability.
  • Manage all aspects of the Drug and Alcohol Testing program including pre-employment, random and post-accident testing requirements.
  • Establish functional Safety Committee of operators and staff to review safety concerns and make recommendations to management.
  • Assist operations and maintenance departments in identifying additional or refresher training needs based on current trends.
  • Ensure complete and accurate documentation of all training activities and accurate completion of all training related employee records.
  • Establish relationships with key client agency personnel to identify additional training needs, resources, and opportunities.
  • Work with corporate claims staff to ensure that all liability and worker's compensation claims are handled promptly and effectively.
  • Proactively manage all employee injury claims to minimize lost time and light duty claims.
  • Conduct regular audits of employee training files and vehicle maintenance files and conduct regular facility safety audits.
  • Ensure that operator performance reviews, ride along, road checks and evaluations are conducted according to local and corporate policy.
  • Hire and manage all safety department employees including classroom and behind the wheel instructors.
  • Ensure that all project training materials are up to date, that necessary supplies are available and that inventories are secured.
  • Provide regular reports to local and corporate management staff of safety department efforts, claims status, training efforts, accident history, and other required information.
  • Ensure service delivery at standards set in client's contract.
  • Coordinate all dispatcher/reservations activities.
  • Maintain a positive work environment by providing all employees with fair and equitable supervision.
  • Monitor performance of dispatchers, call-takers, and vehicles.
  • Enter all payroll information daily in appropriate software.
  • Address employee concerns and handle benefit enrollment.
  • Ensure that all fares are accurately collected and bank deposits are made daily.
  • Research and analyze trips requests using the Trapeze Scheduling software.
  • Evaluate and manage staff performance.
  • Monitor daily progress on productivity.
  • Troubleshoot tablet issues.
  • Analyze daily trapeze performance and make proper adjustments for next day schedule.

Benefits

  • Starting annual Salary: $68,000-78,640.00

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Transit and Ground Passenger Transportation

Education Level

High school or GED

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