Title & Lien Specialist
About The Position
The Title & Lien Specialist position handles and distributes all email and mail communication for the Title & Lien Team and maintains pending title work and lien perfection queues. This position handles all administrative duties for the Title & Lien Team including scanning, copying, and organizing lien and title paperwork. The Title & Lien Specialist handles title and UCC perfections, along with title and contract corrections. This is a hybrid role based in Wausau, WI. The schedule is 8:00 a.m. – 4:30 p.m., with required in-office days on Tuesday and Friday.
Requirements
- High School Diploma or GED equivalent required
- 2 years of Customer Service or Administrative experience, or related work experience, required
- Attention to detail and accuracy required
- Excellent verbal and written communication skills required
- Proficient in the utilization of Microsoft Office Suite
- Ability to thrive in a fast-paced work environment
- Evening and weekend hours will be required and will be determined by team needs and business requirements
Nice To Haves
- Financial industry experience preferred
Responsibilities
- Handle and/or distribute all mail received by the Title & Lien Team
- Scan, Copy and File lien paperwork for the Title Department
- Greet customers and dealers by phone in a timely, friendly, and professional manner
- Monitor and complete incoming department emails
- Accurately locate and note accounts or applications in relation to title or lien information
- Review contracts for collateral errors and accurately track contract amendments
- Maintain current knowledge on state/county title and UCC perfection requirements
- Review and check in completed lien documentation received from state offices
- Fill out and process duplicate title and title correction paperwork with state and county offices
- Update and maintain pending title work call queues
- Call dealers, state titling offices, and customers to gain information on status of title and lien placement
- Track and file all UCC-1 recordings with state for required accounts
- Create and send lien release letters and terminations for paid in full accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
