Title Assistant

First American Financial • Buffalo, WY

113d

About The Position

The Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process. Employees gain skills and experience and can complete most tasks with little instruction.

Requirements

• High School diploma or equivalent.
• 2+ years title industry experience.
• Experience with MS Office suite.
• Excellent verbal/written communication skills.
• Able to maintain professionalism and a positive service attitude at all times.
• Strong detail orientation.
• Customer service orientation.
• Exercises good judgment.
• Working knowledge of company and/or client operating systems.

Responsibilities

• Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
• Creates and maintains files, records and reports; monitor and track workflow.
• Responds to inquiries and gathers information to resolve issues and complete the title process.
• Communicates information and prepares documentation and reports.
• Communicates with internal and external groups.
• Other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED