(USA) Tire & Battery Technician - Automotive

Walmart•Las Vegas, NV

21h•Onsite

About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. This role involves being a team member, an expert, a techie, an owner, and a talent ambassador, all while complying with company policies, completing work assignments, respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Requirements

Valid state-issued driver's license.
Successfully complete all job required trainings and assessments within a prescribed time period.
Must be 18 years of age or older.

Nice To Haves

Auto service industry experience
Retail Experience

Responsibilities

Collaborate with team members to fulfill sales and service requests.
Educate other associates on tools, tasks, and resources.
Mentor new technicians.
Communicate and develop interpersonal skills for providing safe and efficient customer service.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and TPMS (Tire Pressure Monitoring systems).
Demonstrate knowledge of product specifications and seasonality.
Demonstrate knowledge of Point of Sale systems, phone, and in-person selling techniques.
Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
Utilize handheld technology and systems for immediate business decisions related to services, safety alerts, new product information, product application, and training.
Adapt to new tools and encourage others to use them.
Communicate equipment, tools, and supplies needs to TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical area.
Maintain accurate inventory, audit safety, and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
Identify member needs, assist members with purchasing decisions, and resolve issues and concerns.
Be a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products.
Develop, influence, and inspire others for working in a respectful, supportive, and team-oriented style.
Understand roadblocks and assist in training team members.
Comply with company policies, procedures, and standards of ethics and integrity.
Complete work assignments and priorities by using policies, data, and resources.
Collaborate with managers, coworkers, customers, and other business partners.
Identify priorities, deadlines, and expectations, carry out tasks, and communicate progress and information.
Determine and recommend ways to address improvement opportunities and adapt to and learn from change, difficulties, and feedback.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Help to attract the best talent.
Work as a team and build strong and trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Strengthen the team by helping, developing, and mentoring others.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model Walmart values to support and foster the company culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act in a selfless manner, being humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information, balancing short and long-term priorities.
Consider how own work impacts the team's ability to deliver on purpose for all stakeholders.
Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (Paid Time Off)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
PPTO (Protected Paid Time Off)
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (company paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees completely paid for by Walmart)