(USA) Tire & Battery Technician - Automotive

Walmart•Kenosha, WI

1d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department, aiming to deliver value to members. This role involves collaborating with other associates to meet member expectations. Key aspects include being a team member, an expert in safety and compliance, a techie leveraging digital tools, an owner managing inventory and transactions, and a talent ambassador focused on member experience and mentoring. The company, Sam's Club (a subsidiary of Walmart), is committed to helping customers save money and is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail.

Requirements

Valid state-issued driver's license
Successfully complete all job required trainings and assessments within a prescribed time period
Must be 18 years of age or older

Nice To Haves

Auto service industry experience
Retail Experience

Responsibilities

Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service
Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques
Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them
Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns
Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Delivers results while putting the customer first
Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.