Timesheet Analyst

Bay Cove Human Services, Inc.•Boston, MA

12d•$31

About The Position

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. Reports to: Program Leadership; Dotted-Line to Payroll Job Summary: The Timesheet Analyst is responsible for maintaining accurate employee timesheets and ensuring compliance with organizational timekeeping, scheduling, and payroll policies. This role supports payroll accuracy through daily reviews, exception management, training, and collaboration with managers and payroll, while proactively identifying compliance risks and escalating issues appropriately. FLSA: Non-exempt Supervisory Responsibilities: None

Requirements

Strong attention to detail with a high degree of accuracy
Experience with timekeeping, payroll, or workforce management systems preferred
Working knowledge of timekeeping, attendance, and labor compliance policies
Strong communication and follow-up skills when working with managers and employees
Ability to meet strict deadlines
Comfortable delivering training and guidance to managers and staff
Strong ability to generate reports, interpret trends, and translate insights into actionable recommendations

Responsibilities

Maintain accurate and up-to-date employee timesheets
Review timesheets daily to identify errors, exceptions, and missing information
Manage location adjustments for employees who work across multiple locations
Utilize the Period Review tool to identify and resolve timesheet exceptions
Monitor unapproved Time Away From Work (TAFW) requests and follow up with managers for timely approval
Partner with Payroll to review, approve, or deny TAFW requests on payroll commit days
Follow up with managers regarding missing punches and unresolved timesheet issues
Identify and delete duplicate shifts on timesheets and provide corrective feedback
Process retroactive timesheet adjustments, including corrections and calculations
Provide ad hoc timesheet and timekeeping training for managers and employees
Ensure managers are properly approving early clock-ins and late clock-outs in accordance with policy (if Pay to Punch is in effect, will be removed)
Review and verify hours worked on holidays
Adhere to and enforce organizational timekeeping, scheduling, payroll, and labor compliance policies
Audit shift lengths to ensure alignment with approved schedules and policy limits
Review hours worked on holidays by salaried employees at their primary work assignments for accuracy and compliance
Monitor and address instances of employees working without an approved schedule
Verify all overtime is pre-approved in accordance with policy, including required Vice President approval
Monitor appropriate use of relief staffing versus overtime and flag improper usage
Ensure employees are clocking in and out themselves and that managers are not entering punches unless permitted by policy
Confirm managers are reviewing and approving timesheets accurately and within required timelines
Monitor and correct for employees taking PTO and also working a Secondary Work Assignment
Identify recurring timesheet, scheduling, or approval issues that pose payroll, compliance, or labor risk
Escalate unresolved timesheet discrepancies, policy violations, or approval delays to management, HR, Payroll, or leadership as appropriate
Document compliance concerns, corrective actions, and follow-up communications for audit and reporting purposes
Partner with HR and Payroll to support investigations, audits, and corrective action plans
Proactively communicate trends or systemic issues to leadership with recommended solutions
Works closely with managers to resolve timesheet issues and ensure compliance
Partners with Payroll to support accurate and timely payroll processing
Collaborates with HR and Finance on compliance matters, audits, and employee relations concerns
Serves as a subject-matter resource for timekeeping and attendance practices