Time & Expense Supervisor

Aston Carter•Franklin Park, IL

6d•$35 - $45•Hybrid

About The Position

Position Overview The T&E Supervisor oversees the administration of the company’s global Travel and Entertainment programs. The Supervisor creates efficiencies in process flow and supports management with ad hoc and reporting requests. Responsibility will include being the subject matter expert for the T&E programs monitor and enforcing the global travel and expense policies and procedures, ensuring compliance with internal and external regulations and best practices. Create reports needed to provide metrics and to assist in enforcing adherence to internal policies. The T&E Supervisor position will report to the Sr. AP Manager.

Requirements

BA/BS degree in Accounting/Finance or equivalent experience preferred
4+ years of Accounts Payable and Concur experience
Previous experience with Concur administrative functions in a fast paced, high growth global environment
Must have strong customer service
Ability to manage multiple tasks with strict deadlines
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications with strong working knowledge of advanced Excel functions
Continuous improvement attitude; ability to seek out opportunities to implement best practices
Highly motivated, self-directed, and performance driven
Must have strong attention to detail, and thrive in a fast-paced environment

Nice To Haves

Previous experience as a supervisor/mgr strongly preferred, exposure to SOX control environment is a +
As this role will also be a liaison with global colleagues/functions, someone with multi-national experience is also a strong +

Responsibilities

Supervise the Travel and Entertainment (“T&E”) function at Encore, acting as the primary subject matter expert for policies and procedures.
Maintain relationships with the companies T&E providers (i.e. corporate credit cards, travel and expense programs).
Liaison with Procurement on contracts and ensuring staying within guidelines.
Partner with the company’s providers with support on troubleshooting open issues to support future process improvements.
Conduct regular reviews of the vendor performance and ensure quality standards are met.
Support and assist in audit requests (SOX, EY)
Review/Approve expense reports and enforce corporate travel policies
Create and develop key operational/performance metrics and reporting for FP&A and Executive team members.
Lead financial oversight of our T&E spending by creating and developing key strategic reports in Expense Program.
Manage and monitor KPI’s (Key Performance Indicators) for tracking performance of T&E operations.
Manage and build analytics for T&E spend, lead audit oversight and action program process improvements.
Work with internal teams for financial reporting.
Ensure Business Expense Policy is updated and communicated.
Oversee the Connect Pages for updates, compliance, and overall information.
Develop training programs for travel and expense processes.
Lead training efforts for field employees regarding their concerns with their expense reports T&E Policy for Encore.
Remain current with best practices and new technology of expense program by attending the Annual Conferences and workshops.
Build and update training materials and resources as needed
Provide communication as needed to internal customers on all updates, training, and policies.
Supervise T&E Lead on responsibilities and processes
Research and propose new procedures to add value to the overall T&E process at Encore.
Ensure compliance, timeliness of reporting, and audits/processing of expense reports.
Provides necessary reporting for all internal and external customers
Manage strong internal control environment and ensure compliance with key SOX controls.
Oversee out of pocket spending and drive compliance with our Corporate Credit Card policy.
Develop and create detailed analysis of the Concur reports to monitor exceptions and infractions.
Manage and fulfill audit requests, both by the Internal Audit Team and outside audit firms.
Perform reviews of expense reports and provide approvals or rejections.