About The Position

At Timberland, we're a force of nature. We're a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community. This position will support the store during peak season with potential to transition to regular employment.

Requirements

  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
  • Previous retail or service-oriented experience preferred.
  • Ability to collaborate, work as a team, and be adaptable in the workplace.
  • Excellent written and verbal communication skills.
  • Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store's customer base.
  • Attention to detail.
  • Proficient computer skills.
  • Ability to bend, squat, reach, lift up to 50 pounds, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

  • Exemplify an optimistic and energetic presence through team collaboration and building strong relationships with customers by introducing and encouraging enrollment in our loyalty program.
  • Provide a high level of personalized customer engagement.
  • Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
  • Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
  • Achieve sales and productivity goals by utilizing all available resources to meet the customers' needs.
  • Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
  • Assume cashier duties as needed.
  • Assist in the execution of all Loss Prevention initiatives.
  • Assist in the overall visual and operational maintenance of the store.
  • Ensure products are always available to the customer by adhering to stock and replenishment procedures and represented in a compelling way that is consistent with visual guidelines.

Benefits

  • Competitive hourly wage
  • Flexible hours
  • Great discounts on in-store products from VF Brands, including Timberland, Vans, The North Face, and more.
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