TikTok Shop Manager

Everyday Dose Inc.

7h•Remote

About The Position

We’re looking for a TikTok Shop Manager to own the backend, operations, and performance of our TikTok Shop as we scale. This role is responsible for making sure everything behind the scenes is tight. From product setup and pricing, to promotions, inventory, compliance, and reporting. You’ll be the connective tissue between teams, ensuring TikTok Shop is not just live, but optimized, reliable, and ready to grow. This is an operator role, not a content role. You don’t need to be on camera. You need to know how TikTok Shop actually works.

Requirements

Experience managing TikTok Shop, marketplaces, or social commerce platforms
Strong operational and systems mindset
Detail-oriented and proactive. You catch issues before they become problems
Comfortable working cross-functionally with multiple teams
Data-aware and performance-driven
Able to move quickly in a fast-changing platform environment

Nice To Haves

Prior experience scaling TikTok Shop for a DTC or CPG brand
Experience with creator/affiliate commerce
Familiarity with fulfillment, logistics, and inventory systems
Comfortable navigating platform compliance and policies

Responsibilities

Own day-to-day management of our TikTok Shop backend
Ensure product listings, pricing, bundles, promos, and discounts are accurate and optimized
Manage catalog setup, compliance, and platform requirements
Troubleshoot issues quickly (listings, payouts, errors, flags)
Partner with Ops and Supply Chain to align inventory, fulfillment, and forecasts
Work with CX to ensure smooth post-purchase experience and issue resolution
Collaborate with Creative and Live teams to ensure shop setup supports conversion
Align with Finance on payouts, fees, and reporting
Monitor TikTok Shop KPIs: GMV, conversion rate, AOV, refunds, cancellations
Identify bottlenecks and opportunities to improve performance
Build processes that allow TikTok Shop to scale without breaking
Stay ahead of TikTok Shop feature updates and best practices
Support affiliate setup, tracking, and compliance
Ensure product links, commissions, and promotions are set up correctly
Help creators sell effectively by making the shop frictionless