TikTok Shop Senior Account Specialist

Flywheel Digital • Seattle, WA

331d • $75,000 - $80,000

About The Position

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. We are looking for a proactive and ambitious Sr. Account Specialist to join our ecommerce agency and support TikTok Shop sellers. This role is ideal for someone with a background in ecommerce and/or social commerce, who has demonstrated ownership over business operations or cross-functional projects. You'll play a critical role in helping our sellers thrive in the fast-evolving and dynamic TikTok Shop environment.

Requirements

• Experience in ecommerce or social commerce, with a solid understanding of retail operations and platforms like TikTok Shop.
• Ability to thrive in a dynamic, fast-paced environment and take initiative and own projects.
• Strong analytical skills to work with data, identify patterns, and turn insights into actionable recommendations.
• Creative and detail-oriented approach to optimizing product listings and campaign content.
• Comfortable navigating cross-functional relationships with clients, creators, affiliates, and internal teams.

Responsibilities

• Assist with go-to-market strategies and assortment planning, including hero product selection and new item setup.
• Help execute pricing and promotions strategies, collaborating with sellers and TikTok teams.
• Support product optimization efforts, such as improving product images, copy, and catalog content.
• Perform regular catalog maintenance to ensure retail-readiness and shop health.
• Coordinate with creators and affiliates, assisting in selection and ensuring alignment with brand goals.
• Help execute campaigns by sharing creative briefs, tracking performance, and identifying opportunities to boost organic content through paid media.
• Provide insights on conversion-driving content and support affiliate reporting processes.
• Work with team members to develop paid media strategies, learning to manage budgets and optimize campaigns across TikTok Ads Manager.
• Support campaign execution, monitoring performance against KPIs and recommending adjustments to improve results.
• Assist in compiling sales reports, tracking key metrics such as GMV, AOV, and campaign performance.
• Help analyze performance trends and contribute to recommendations for sellers and internal teams.

Benefits

• Competitive rewards package
• Unparalleled career growth opportunities
• Supportive, fun and engaging culture
• Office hubs across the globe for productivity and connection
• Flexible vacation time
• Great learning and development opportunities
• Parental leave and benefits
• Volunteering opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services