Raytheon Technologies-posted 4 months ago
$82,000 - $164,000/Yr
Full-time • Mid Level
Springfield, VA
Transportation Equipment Manufacturing

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system. This position is expected to be a weekday second shift position (10:00pm - 6:00am) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after the initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choice the following week.

  • Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors.
  • Provide Tier 1 troubleshooting toward resolution of technical system anomalies.
  • Maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
  • Assist on install upgrades, monitor system and network performance, initiate troubleshooting, and work with other organizations.
  • Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
  • Typically requires a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM preferred).
  • Minimum of 5 years of prior relevant experience.
  • Active and transferable U.S. government issued TS/SCI CI Poly security clearance is required prior to start date.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • Security+ certification.
  • Experience in the Intelligence Community (IC).
  • Experience with technical documentation.
  • Experience with Linux commands.
  • Comfortable performing normal duties collocated with the customer and other operations center residents.
  • Proven ability in strong customer support.
  • Strong team player with good communications and detailed problem tracking for system reports.
  • Medical, dental, vision, life insurance.
  • Short-term disability, long-term disability.
  • 401(k) match.
  • Flexible spending accounts.
  • Flexible work schedules.
  • Employee assistance program.
  • Employee Scholar Program.
  • Parental leave.
  • Paid time off and holidays.
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