AT&T-posted 3 months ago
$71,600 - $170,000/Yr
Full-time • Senior
Las Cruces, NM
5,001-10,000 employees
Telecommunications

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for Tier III O&M Network Engineer to support the customer's various wide area networks (WANs) and local area networks (LANs). This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

  • Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
  • Troubleshooting network issues related to connectivity, latency, asymmetric routing.
  • Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF's, VPN's.
  • Support technical exchange meetings to help resolve other ISP and application owner issues.
  • Support problem management to conduct root cause analysis of recurring issues.
  • Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
  • Collaborate with IT staff on projects and initiatives.
  • Work with corresponding technical support teams as required to resolve network traffic concerns.
  • Utilize monitoring tools and log collectors to provide in-depth analysis of traffic anomalies and issues.
  • Candidate will be on call after hours on a rotational basis.
  • Candidate must have 16 years of experience that can be a combination of work history and education.
  • Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.
  • Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
  • Experience with protocols such as OSPF, BGP, VPN's, VRF's, MPLS.
  • Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
  • Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
  • Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation.
  • Working knowledge of Service Now or similar IT Service Management (ITSM) products.
  • Superior verbal and written communication skills.
  • Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
  • Experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications.
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service