Tier II Systems Administrator (OneZero Solutions) - ONSITE

NANA Regional Corporation • Portsmouth, NH

135d

About The Position

LDRM is looking for a Tier II Systems Administrator to work in Portsmouth, NH. To join our team of outstanding professionals, apply today! This position involves providing Tier 2 Support, offering technical support to the Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including desktop and Active Directory support. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still 'own' the ticket.

Requirements

• Bachelors degree in a relevant field
• Strong communication skills are a necessity
• Ability to coordinate with other team members on-site, as well as with supporting teams at other sites
• The ability to not only learn and adapt as necessary but also be willing to share your knowledge with others

Nice To Haves

• Microsoft Certificated Professional (MCP) certification preferred
• Administer Oracle Linux 8
• PowerShell scripting

Responsibilities

• Provide Tier 2 applications support by providing services to ensure effective provisioning, installation/configuration, operation, and maintenance of applications software and related infrastructure
• Participate in technical applications and knowledge base development
• Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements, including local / enterprise configuration control and information security planning and operational requirements
• Assist project teams with technical issues in execution, testing, roll-out and maintenance of applications
• Participate in projects to ensure smooth transition of initiatives from development and modernization/upgrade efforts to production, by performing operations support activities as required
• Configure and support varied printer and copier devices
• Provide ongoing support for production users
• Perform system management and maintenance of a Microsoft multi-server network environment including desktop provisions for over 800 Windows workstations within an Active Directory structure
• Administer network access, database management and maintenance, and work with management to support contractual needs and requirements
• Provide administration, deployment, and maintenance of production workstations, servers, and peripherals
• Review and maintain site compliance with Department of State Information Assurance tools
• Develop and maintain backup schedules
• Manage group policies
• Creation and compliance of user accounts and access through Active Directory and other DOS systems
• Investigate and produce purchase recommendations based on customer or production user needs
• Maintain inventory of consumables and hardware

Benefits

• Health and Wellness
• Financial Security
• Professional and Personal Development
• AND MORE

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree