Tier 3 Level Enterprise Management OSD Support Services

The company•San Antonio, TX

About The Position

Koniag Data Solutions, LLC , a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management OSD Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to: Provides expert-level support and leadership for the Defense Health Agency's Operating System Deployment (OSD) services within the Enterprise Management framework. Serves as a top-tier specialist in designing, implementing, and maintaining advanced OSD solutions across the DHA's global network, encompassing military hospitals, medical clinics, and dental clinics. Develops and oversees sophisticated OSD strategies and methodologies to ensure efficient, secure, and standardized operating system deployments across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide. Aligns OSD processes with DHA's architectural and technical designs for IT infrastructure systems, ensuring compliance with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture. Leads efforts in automating and optimizing OSD processes, leveraging advanced scripting, imaging technologies, and deployment tools to improve efficiency, reduce downtime, and enhance security. Develops and maintains complex OSD task sequences, images, and driver packages to meet the diverse needs of DHA's IT environment. Provides expert-level support for integrating OSD with other enterprise management systems, including identity and access management, security controls, and application deployment. Plays a crucial role in planning and executing large-scale OS migrations and upgrades across the DHA network. Manages and optimizes the OSD aspects of the common system framework for centrally deploying, supporting, and monitoring operating systems. Ensures all OSD solutions maintain high availability, reliability, and security across DHA's environments. Contributes significantly to Configuration Management, Change Management, and Knowledge Management processes, developing comprehensive technical documentation for all OSD procedures and best practices. Participates in the accreditation of operational environments, ensuring deployed operating systems meet all necessary security and compliance standards. Works independently, providing guidance to lower-tier OSD teams and collaborating with other high-level technical experts across various IT disciplines. Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services.

Requirements

Ability to obtain a public trust
Bachelor's degree in Computer Science, Information Technology, or a related technical field.
8-10 years of progressive experience in enterprise operating system deployment and management, with at least 5 years in a Tier 3 or equivalent senior technical role.
Should have extensive experience in managing complex, large-scale OSD projects, preferably in military or healthcare settings.
Demonstrated expertise in advanced OSD techniques, automation tools, and implementation of enterprise-wide deployment solutions is required.

Nice To Haves

Advanced degree (Master's) preferred.
Relevant high-level certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, MCSE: Core Infrastructure, or equivalent) are highly desirable.

Responsibilities

Provides expert-level support and leadership for the Defense Health Agency's Operating System Deployment (OSD) services within the Enterprise Management framework.
Serves as a top-tier specialist in designing, implementing, and maintaining advanced OSD solutions across the DHA's global network, encompassing military hospitals, medical clinics, and dental clinics.
Develops and oversees sophisticated OSD strategies and methodologies to ensure efficient, secure, and standardized operating system deployments across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide.
Aligns OSD processes with DHA's architectural and technical designs for IT infrastructure systems, ensuring compliance with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
Leads efforts in automating and optimizing OSD processes, leveraging advanced scripting, imaging technologies, and deployment tools to improve efficiency, reduce downtime, and enhance security.
Develops and maintains complex OSD task sequences, images, and driver packages to meet the diverse needs of DHA's IT environment.
Provides expert-level support for integrating OSD with other enterprise management systems, including identity and access management, security controls, and application deployment.
Plays a crucial role in planning and executing large-scale OS migrations and upgrades across the DHA network.
Manages and optimizes the OSD aspects of the common system framework for centrally deploying, supporting, and monitoring operating systems.
Ensures all OSD solutions maintain high availability, reliability, and security across DHA's environments.
Contributes significantly to Configuration Management, Change Management, and Knowledge Management processes, developing comprehensive technical documentation for all OSD procedures and best practices.
Participates in the accreditation of operational environments, ensuring deployed operating systems meet all necessary security and compliance standards.
Works independently, providing guidance to lower-tier OSD teams and collaborating with other high-level technical experts across various IT disciplines.
Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services.