Tier 2 / Systems Administrator - Active Top Secret required
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Tier 2 System Administrator and you will build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Tier 2 System Administrator, the work you’ll do at GDIT will be impactful to the customer’s mission. Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner. Document solutions, processes, and known issues for efficient troubleshooting. Collaborate with engineers or external entities for advanced issue resolution. Participate in after-hours or on-call support as required. WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field. Experience may be substituted for education.
- Minimum of 3 years of experience in IT support or system administration roles.
- Familiarity with enterprise-level troubleshooting tools and technologies.
- Problem-solving mindset with great attention to detail and ability to work under minimal supervision.
- Excellent verbal and written communication skills.
- Clearance Level Must Currently Possess: Top Secret and SCI eligible
- US Citizenship Required
- DoD 8140 IAT II compliant
Responsibilities
- Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner.
- Document solutions, processes, and known issues for efficient troubleshooting.
- Collaborate with engineers or external entities for advanced issue resolution.
- Participate in after-hours or on-call support as required.
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
- Flexibility: Full-flex work week to own your priorities
- Community: Award-winning culture of innovation and a military-friendly workplace
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
